📄️ Introduction
Overview of the ServiceNow integration
📄️ Prerequisites
Prerequisites for the ServiceNow integration
📄️ Download and Install ServiceNow Update Set
Directions for downloading and installing the ServiceNow Update Set.
📄️ Configure ESP Integration User
Directions for configuring ESP integration users.
📄️ Configure Barista Connection to ServiceNow
Directions for connecting Barista with ServiceNow.
📄️ Configure ServiceNow
Directions for configuring ServiceNow to work with Barista.
📄️ Import Users from ServiceNow to Barista
Directions for executing user sync.
📄️ Configure Incident Management
Directions for verifying incident management.
📄️ Confirm Connections with Customer Service
Directions for contacting customer service to confirm settings.