Change to Our Support Portal – September 19

Resolve Support will be moving to a new support ticketing system.

The migration will take place on Thursday, September 18, during which there may be brief periods when the current support portal is unavailable. All support will begin in the new portal starting Friday, September 19.

What this means for you:​

New credentials required​

You will receive an email with instructions to validate your account and create new login credentials. If you do not receive this email, please contact us at support@resolve.io for assistance.

Open tickets will carry over​

Your current open tickets will be available in the new system, with both old and new ticket numbers included for tracking.

Portal URL remains the same​

Continue to access support at https://support.resolve.io.