Concepts and Terms

The following list defines key terms you should understand before using the Workflow Designer.

• Activity—An operative or logical action. Activities may be simple or complex, and they can vary greatly in nature and purpose. Examples of activities are copying a file, sending an email, creating a new user, or retrieving current CPU information. For more information or examples, see:
  • Adding Activities
• Control—A decision point that determines how the workflow will proceed. Examples of controls are conditions such as if/else decisions. For more information or examples, see:
  • Common Controls
• Workflow—A sequence of activities performed in response to a specific event/alert/incident. For more information or examples, see:
  • Workflow Structure and Common Controls
• Incident—An event that indicates a system fault, malfunction or security threat. You can configure the system such that specific incidents invoke one or more relevant workflows.
• Tag—A keyword that is applied to a workflow. Tags are useful for organizing a collection of workflows and for helping users search for a workflow more effectively. For more information or examples, see:
  • Adding New Tags